Do you replace our MSP?
You keep the MSP if it works. We govern it. Operating model, vendors, board paper. If the MSP is the problem, we say so at the diagnose stage.
The seat
A fractional Head of IT. One or two days a week.
Walk into every board meeting with the AI answers.
You keep the MSP if it works. We sit above it. You get a named Head of IT who owns the AI agenda alongside the estate, one or two days a week, in the room when the board asks about cyber, Copilot or the cloud bill.
Some boards call this a fractional CIO or a fractional IT director. The work is the same. Someone named. Someone who owns the answers.
From £4,750 a month, one day a week.
A full-time IT director costs £130k before they have started.
Board paper
The board
Head of IT
A named senior
MSP
Contracts
Tenant
One name. Everything connected.
01
Who this is for
50-200 people, an MSP already in placeYou are 50-200 people. You already pay an MSP.
The tickets still land on the finance director. Typical firms: professional and financial services, South West wealth and IFA businesses, and PE-backed roll-ups integrating their latest acquisition.
A full-time director is too much. Another helpdesk will not fix this. The seat fits in between.
- You have an MSP. You still need a Head of IT.
- The board asked about cyber, Copilot, or the cloud bill. Nobody had an answer.
- The insurance renewal wanted evidence nobody could produce.
- Nobody owns the vendor list. Renewals arrive priced, and nobody pushes back.
02
What we do
Above the MSP, not instead of itWhat a part-time Head of IT actually does
We govern the estate you already have.
- Operating model the board can read.
- Vendor and MSP governance. Who does what. What "good" looks like. When to change it.
- Security leadership in the same seat. No second retainer for a separate security consultant.
- The paper for cyber, Copilot, AI, and the bill. No theatre.
- Decisions that have been waiting for an owner.
The named senior does the work, not a junior with a slide deck.
03
The AI angle
AI with a named ownerThe seat owns the AI agenda alongside the estate
Everyone tells firms to adopt AI. Nobody owns making the firm ready for it. AI fails on estates where cost, security, data and operations are ungoverned. Governing that estate is the seat's job.
- An AI position the board can read. Where AI is earning its keep, where it is not, and what happens next.
- Owners and budgets for every licence, pilot and renewal.
- The tenant made ready before Copilot goes on. The same work as Copilot readiness, held in the seat.
- One workflow at a time goes into production, and we measure what it does. The production IT agent is the packaged version.
We run our own practice this way. The voice that answers our phone line is our own AI call agent, in production.
04
How it runs
Diagnose. Deliver. Decide.Diagnose
We sit with the people who actually run the estate. MSP, finance, operations, whoever holds the passwords.
Deliver
A sprint with a board-readable outcome. Often the operating model, the vendor map, and the first evidence pack.
Decide
Your call. Keep the seat filled at one or two days a week by someone who already knows your estate, or stop after the sprint. Either way the firm is left stronger than we found it.
The board has an operating model, the insurer has evidence, and you stop being the IT department.
First we listen. Then we deliver visible progress, scoped at the diagnose stage. Then it's your call. The same rhythm as how we work across the practice.
05
What you leave with
Board-readable, insurer-readableWhat the seat hands the board
- A named person the board can call.
- An operating model and a vendor map.
- A written view of cyber, Copilot, and cost. What is safe to do next.
- The MSP still in place, if it works, with someone above it.
In the same window
Pair the seat with a sprint
If the first sprint also needs Cyber Essentials Plus or ISO 27001, the CE+ / ISO 27001 sprint can run in the same window.
If the board is asking about Copilot, Microsoft Copilot readiness is a fixed piece of work on the tenant the seat already governs.
06
The price
Published, on purpose
The seat
What it costs
From £4,750 a monthfor one day a week
Two days a week, and regulated or PE terms, priced in conversation
Each sprint is scoped and priced as a fixed piece of work at the diagnose stage. No day-rate meter running in the corner.
The seat can be fractional or interim, and occasionally permanent for the right firm.
Most firms in this market keep prices behind a discovery call. We would rather you walk in knowing.
07
FAQs
The questions boards actually askIs this a fractional CIO or a fractional IT director?
Boards use all three titles: CIO, IT director, Head of IT. The seat we fill is Head of IT. One named senior, one or two days a week, on the leadership team.
Do you run the helpdesk?
No. We do not sell tickets or "IT support". The MSP (or your internal team) runs the queue. We own the answers above it.
How many days a week, and what does it cost?
One or two days. From £4,750 a month for one day a week. Two days, and regulated or PE work, are priced in conversation. Nothing here bills by the ticket.
Who actually turns up?
A named senior. 20+ years as Head of IT. The person in the conversation is the person who does the work.
Do you work with firms outside the South West?
Yes. The practice is UK-wide. The phone number is a Bristol number and the registered office is in London. The firms we know best are professional and financial services, firms of 50-200 people, and PE-backed and acquisitive businesses.
08
Start the conversation
Bring the thing that hurts
Contact
Start the conversation.
The first conversation costs nothing and changes what happens next. Bring the thing that hurts, or the thing you want to build.
Proof you can dial
Call 0117 456 5486. The voice that answers is our own AI call agent, in production, on our own line. We run our practice on what we sell. Hear it running.
Prefer to type? The agent in the corner of this page takes the same conversation.