The board asked for an AI strategy. Yours has a named owner.
Everyone says adopt AI. Nobody owns making the firm ready. This is the dimension of The Technology Framework where readiness gets its named owner: strategy in writing, Copilot governed on a tenant you would happily show the insurer, agents in production when a workflow earns one.
Two fixed sprints cover this domain. The seat covers all ten. Either way, someone named owns it.
That is the day-to-day shape of this dimension. In a firm of 50-200 people it means two jobs done properly, both with a named owner, on an estate the other nine dimensions have made ready.
Running
Call 0117 456 5486. The voice that answers is our own AI call agent, in production, on our own line. We run our practice on what we sell. Hear it running.
Production agents run inside this practice, one job each. That is the bar for anything we build.
Copilot stays unsafe while the shared drive is. Oversharing, stale permissions and unlabelled data are the risk; the licence only accelerates whatever it finds. Owning this dimension means the tenant is fixed first, the pilot runs on the seats that need it, and the board reads the result on one page.
The same discipline applies to agents. A workflow earns automation, or it stays with the person who owns it today. Nothing here is a science project.
That is this dimension's whole job, in four moves, each with a deliverable somebody signs.
An unread bill, an oversharing tenant, unlabelled data, a daily run nobody measures: that is where pilots stall. So this dimension sits inside a ten-dimension framework, and the same named leader makes the other nine AI-ready: cost, cyber security, data and the rest.
That is the argument for buying AI as a dimension of IT management rather than as a standalone project.
Know where AI pays before you spend.
Two to three weeks, fixed fee: the workflows timed and costed, the use-cases scored on return, risk and data readiness, and a sequenced roadmap with the first build costed. The cheapest way to turn the AI question into a decision.
Switch Copilot on with confidence.
Purview, oversharing, labels, the right seats. Then a 30-day pilot on the seats you actually need. Independent of your Microsoft partner.
One workflow, live and earning its keep.
A Teams bot, a voice front door, or an automation with a clear owner and a clear finish line. We build it, put it into production, and measure what it saves.
Walk into every board meeting with the answers.
The seat covers AI alongside the other nine domains. Any single domain can be owned on its own, priced in conversation.
We sit with the people who actually run the estate. MSP, finance, operations, whoever holds the passwords. For this domain, that includes the shared drive nobody has audited and the workflow eating someone's day.
Visible progress in weeks, with a board-readable outcome. For this domain, often the AI position in writing, the tenant made safe, and the first workflow scoped or shipped.
It's your call. Keep the seat filled at one or two days a week, or keep the gains and run it yourselves. Either way the place is stronger.
The same rhythm as how we work across the practice, whether this domain is bought as a sprint or owned through the seat.
It is safe when the tenant is. Oversharing, stale permissions and unlabelled data are what make Copilot risky in a regulated firm. Governance puts Purview, labels and the right seats first, then a 30-day pilot on the seats you actually need.
Yes. Call 0117 456 5486. The voice that answers is our own AI call agent, in production, on our own line. We run our practice on what we sell.
You need a written position the board can read: what the firm uses, what it does not, who owns the risk, and what you would tell the insurer. It is usually the first deliverable in this domain, and it is short.
Two fixed sprints cover it: Microsoft Copilot readiness from £7,500 and a production IT agent from £7,500. The fractional Head of IT seat, from £4,750 a month, covers AI alongside the other nine domains. Any single domain can be owned on its own, priced in conversation.
No. One workflow at a time, with a clear owner and a clear finish line. We build where an automation earns its keep, we measure what it saves, and then we decide together whether there is a next one.
A written answer to the questions that are already arriving: what data the tools can see, who is accountable for their output, and what the insurer or a client audit would be told. When the form asks about AI, the firm answers in a sentence instead of a scramble.
The first conversation costs nothing and changes what happens next. Bring the thing that hurts, or the thing you want to build.
Call 0117 456 5486. The voice that answers is our own AI call agent, in production, on our own line. We run our practice on what we sell. Hear it running.
Talk to an agent starts a voice conversation with our own AI agent, right here on the page. Prefer email? Pick the thing that hurts above and your mail app opens with the subject filled in. Nothing sends from this page.
The answer on that line is the proof for this whole page.
