Copilots in the pipeline, agents in the workflow, and everything that ships still carries a named owner, a cost and a finish line the board can read.
Everyone tells firms to adopt AI. In software it arrives as copilots in the pipeline and agents in the workflow, and it fails where delivery is ungoverned. Most firms of 50-200 buy and configure far more than they build; the decisions still need an owner.
Under the framework, a named senior owns those answers: what to configure, what to buy, when a build is justified, and how AI joins the pipeline without loosening it. One of ten domains. One named leader.
That is the one-line promise on the framework map. In practice, owning this domain means:
Software development sits alongside Cost, Cyber security, Compliance, Infrastructure, Operations, Vendor management, AI, Data and Analytics on the framework map.
It leans hardest on three neighbours: AI for the agents and automation that ship, Operations for what happens after release, and Vendor management for who builds and who answers for it.
This page describes a dimension of the framework. It carries no price of its own. The two routes in are below.
That is this domain's line on the framework map. Making software delivery AI-ready is specific work:
Everyone tells firms to adopt AI. Nobody owns making the firm ready for it. A copilot on an ungoverned pipeline ships unreviewed code faster. An agent on an unmapped workflow automates a process nobody owns.
Governance is what turns pilots into production. The agent answering our own phone line is ours, held to the standard described here.
The AI domain covers strategy, governance and pilots across the whole estate.
Walk into every board meeting with the answers.
The seat governs software delivery alongside the other nine domains: the build-or-buy position, the supplier's delivery, the automation pipeline, and the paper the board reads. One or two days a week, in the room.
Read the Fractional Head of IT offer →
One workflow, live and earning its keep.
A Teams bot, a voice front door, or an automation with a clear owner and a clear finish line. We build it, put it into production, and measure what it saves. A contained first step into the domain.
Read the Production IT agent offer →
Software development included. Start the conversation and say which dimension hurts.
First we listen. We sit with whoever owns delivery today: the supplier, the internal developer, the person whose spreadsheet quietly runs the business.
Visible progress in weeks, with a board-readable outcome. Often the delivery map, the build-or-buy position, and the first workflow shipped.
It's your call. Keep the seat filled at one or two days a week, or keep the gains and run it yourselves. Either way the place is stronger.
The same rhythm as how we work across the practice, applied to one domain.
The decisions and controls around the software a firm builds, buys and configures: who owns each piece of delivery, what it costs, when it ships, and what happens to it in production. It is one of the ten domains of The Technology Framework.
Yes. Most firms of 50-200 buy and configure far more than they build. The build-or-buy decision, the supplier's delivery and the automation that follows still need a named owner on your side of the table.
Where it earns its keep. A first workflow ships as a fixed piece of work, the production IT agent, from £7,500. Larger builds are governed: we set the standard and hold the delivery to it, without selling you a development team. Live production agents run in our own practice, so the standard is one we meet ourselves.
With a standard in place, yes. We set out what the copilot may see, how its output is reviewed before it ships, and who owns the code it helps write. A governed yes beats a quiet ban that everyone works around.
You do, through the seat. Deliverables are named in the contract, acceptance is written down, and source code, environments and access stay under your control when the engagement ends.
The seat covers all ten domains, software development included. The domain can also be owned on its own, priced in conversation, or entered through one fixed automation.
They go on the delivery map. Each one gets a named owner, a replacement or a retirement date. Unowned scripts are where audits stall and key-person risk hides.
The first conversation costs nothing and changes what happens next. Bring the thing that hurts, or the thing you want to build.
Talk to an agent starts a voice conversation with our own AI agent, right here on the page. Prefer email? Pick the thing that hurts above and your mail app opens with the subject filled in. Nothing sends from this page.
The practice is UK-wide. The public number is 0117. The registered office is in London.
