Do you replace our MSP or run the infrastructure yourselves?
You keep the MSP if it works. We set the architecture, the standards and the plan, and we govern the delivery. If the MSP is the problem, we say so at diagnose.
The framework · Infrastructure
AI-ready IT infrastructure management, owned under one framework.
The estate behaves. The cloud makes sense. AI has somewhere to run.
The estate, the cloud, the network: architected and governed. One named Head of IT owns the map, writes the standards, and governs the people who run it day to day.
AI fails on estates where this dimension is ungoverned. Identity, access, tenancy and capacity decide whether Copilot and agents run safely, or at all. Decisions get made once, in writing.
250+ servers migrated to Azure.
The person who sets the standard has done the moves.
01
What owning it looks like
The estate, the cloud, the networkWhat IT infrastructure management means here
Most firms of 50-200 people have infrastructure that grew rather than infrastructure that was designed. Owning the domain replaces accumulation with intent.
- A map of what runs where. Every server, service and circuit on one page: what it does, who touches it, what it costs to change.
- An architecture with written rationale. Cloud, on-premise or both, decided on cost, risk and the work the firm actually does.
- A lifecycle, governed. Hardware, operating systems and platforms replaced on a plan the board has seen, before they force the issue.
- Resilience you can describe. Backups, failover and recovery written down and tested, so "what happens if" has a documented answer.
- Changes that land quietly. Planned windows, rollback paths, and a named owner for every move.
Who does the work
We own the map. The MSP keeps its hands on the kit.
We set the architecture, the standards and the plan. Your MSP, or your internal team, runs the infrastructure day to day. Work is scoped, priced and owned before it starts.
Infrastructure decisions touch every other domain: the cloud bill, the security posture, the daily run. Owning them inside one framework is the point of the practice.
02
AI in infrastructure
An estate AI can actually run onWhat AI-ready infrastructure means here
Everyone says adopt AI. Very little of that advice mentions the estate it has to run on. Copilot, agents and every AI feature a vendor ships inherit the infrastructure underneath them: the identities, the access, the tenant, the capacity. Ungoverned, those gaps become AI gaps on day one.
- Identity and access, assessed. Who and what can sign in, from where, with which permissions. Any AI tool you switch on inherits every one of those answers.
- The tenancy, made ready. The tenant AI will live in: configuration, conditional access, service accounts and the boundaries between them, reviewed before anything is switched on.
- Capacity and placement, planned. Where AI workloads run, what they are allowed to touch, and what they add to the bill, decided in writing rather than discovered later.
- A route from pilot to production. A written standard for adding AI services to the estate, so the second pilot does not repeat the arguments of the first.
Why it sits here
AI fails on ungoverned estates. This is the ground it stands on.
The framework treats AI readiness as an infrastructure question first: identity, access, tenancy and capacity, governed. The AI dimension owns strategy, pilots and production. This dimension makes sure there is somewhere sound to put them.
We run our practice on what we sell. The voice that answers 0117 456 5486 is our own AI call agent, in production, on our own line.
03
How it is bought
Through the seat, or on its own
The route in
How infrastructure is bought
From £4,750 a monththe Fractional Head of IT seat, one day a week
The seat covers all ten domains. Infrastructure is one of them.
Through the seat. A named Fractional Head of IT, one or two days a week, owns infrastructure alongside the other nine domains: the architecture, the lifecycle, the vendors who deliver it.
On its own. Any single domain can be owned on its own, priced in conversation. Fixed pieces of infrastructure work are scoped at the diagnose stage.
This page describes a dimension of the framework, so it carries no menu price. The published prices live on the service pages.
04
How it runs
Diagnose. Deliver. Decide.Diagnose
First we listen. We sit with the people who actually run the estate. MSP, finance, operations, whoever holds the passwords.
Deliver
Visible progress in weeks, with a board-readable outcome. For infrastructure, often the estate map, the architecture decisions in writing, and a lifecycle plan the MSP can execute.
Decide
It's your call. Keep the seat filled at one or two days a week, or keep the gains and run it yourselves. Either way the place is stronger.
Diagnose. Deliver. Decide.
First we listen. Then visible progress, scoped at diagnose. Then it's your call. The same rhythm as how we work across the practice.
05
FAQs
The questions boards actually askWe are already in the cloud. Is there anything left to own?
Usually, yes. Estates drift: part-migrated workloads, servers nobody will switch off, architecture decisions made by whoever was in the room. Owning the domain means the map is current, the rationale is written down, and the next change is planned.
Have you actually done large migrations, or only governed them?
Both. 250+ servers migrated to Azure, in the estate, by the named senior who does this work. Governance is better when the person setting the standard has done the moves.
Should we be on-premise, in the cloud, or both?
It depends on cost, risk and the work your firm actually does. Cloud-first suits most firms of 50-200 people, and some workloads still earn their place on-premise. Either way it is a decision, made once, with the rationale on paper before anything moves.
What does IT infrastructure management cost here?
Infrastructure is a dimension of the framework, so it carries no menu price. Most firms own it through the Fractional Head of IT seat, from £4,750 a month for one day a week. A single domain can be owned on its own, priced in conversation, and fixed pieces of work are scoped at diagnose.
What does the board actually see?
A short written view of the estate: what runs where, what is near end of life, what the next twelve months of change will cost, and what breaks first if nothing is done. Board-readable, on purpose.
06
Start the conversation
Bring the thing that hurtsStart the conversation.
The first conversation costs nothing and changes what happens next. Bring the thing that hurts, or the thing you want to build.
Talk to an agent starts a voice conversation with our own AI agent, right here on the page. Prefer email? Pick the thing that hurts above and your mail app opens with the subject filled in. Nothing sends from this page.
Phone
0117 456 5486
Registered office
20-22 Wenlock Road,
London N1 7GU
London N1 7GU
The voice that answers the phone is our own AI call agent, in production, on our own line. We run our practice on what we sell.